Standard shipping includes a tracking number and insurance coverage. Options for upgraded shipping include signature confirmation and express shipping. If your package is returned back to us due to an incorrect address, failed delivery, or other mailing issue, you will be responsible for any reshipping fees. You will also be responsible for shipping fees to and from our store for any sizing or repairs. Please upgrade to the signature delivery option if your package is being delivered to a location where it may be stolen. After items are delivered, shipping insurance and Sayers Jewelers & Gemologists are no longer responsible for the loss of your item.
We package and ship orders on Monday of each week. Please allow 2-3 weeks for shipping on listed items, depending on the item, and up to 8 weeks for any custom piece. We’re a small business with a busy brick-and-mortar storefront, your patience is very much appreciated!